“We brought our new laptop to Canyonlands Computers because of an annoying issue that kept happening. When we tried watching YouTube videos online, Google’s website kept telling us to upgrade the Flash Player even though it said the newest version was already installed. Fortunately, Kai was able to run through a series of steps to quickly determine that the problem had to do with a change in some obscure security settings caused by an upgrade to Internet Explorer. In a few minutes he had us up and running again.”
“I appreciate the many times that Canyonlands Computers has fixed various issues related to Outlook and Microsoft Office for me over the past couple years (some due to bugs, but most as a result of my lack of computer savvy), and I especially appreciate Kai’s personal customer service. He really knows what he is doing and can figure anything out.”
“I took my son’s gaming desktop in to Canyonlands Computers because it was making a whirring noise and completely freezing up. Kai was able to quickly diagnose the problem (it needed to be cleaned out and have a new cooling fan installed) and was able to fix it without having to replace the processor. They kept me informed of all the work going on and the cost of the repair was very reasonable. They definitely get a 5 star rating from me!”
“I’ve used Canyonlands Computers twice now. The first time, what I thought was going to be a major repair, turned out to be very minor and Kai went ahead and told me how I could remedy the issue myself for next time. You can’t get service like that anywhere else.”
“We are retirees with only a little bit of knowledge about computers. Our home computer failed suddenly and a friend recommended Kai Malloy at Canyonlands Computer Consulting.
Kai responded promptly, coming to our home to evaluate our computer (which was not repairable). He made a fair proposal for replacement, explaining the features of the new upgraded computer. He also transferred the contents of our old hard drive and setup the new computer.
Most importantly, he was patient with our many questions was always readily available with answers both at the time of installation and subsequently when we needed additional explanation. I highly recommend Kai and Canyonlands Computer Consulting for all your computer services.”